Skip to content
Cohort Mielo Village
Join waitlist

Support

How can we help?

Cohort is in a private beta. If something isn't working, you're not sure how a feature works, or you want to reach a human — email us. A real person reads every message.

Get in touch hello@cohort.health Beta access, help using the app, privacy and data requests, feedback — one inbox, read by a real person. We usually reply within one to two business days.

For exactly how your data is stored and used, see the Privacy Policy.

Frequently asked

Getting started

How do I get access to Cohort?

Cohort is in a private beta that started in Austin. Join the waitlist and we'll email you an invite as spots open — invites go out in batches, so it may take a little while after you sign up.

What does Cohort actually do?

Cohort connects the health and activity apps you already use, matches you with a small cohort of people genuinely like you, and shows what actually moves your numbers — measured against real variation inside your group, not population averages.

Do I need any special equipment?

No. Connect sources you already have — Apple Health, Android Health Connect, Strava and others. Blood panels and DEXA scans add more detail if you have them, but they're optional, never required.

Privacy & your data

Is my health data private?

Yes. Your health measurements are end-to-end encrypted on your device with keys that never reach our servers — we store only ciphertext and cannot read them. The full detail is in the Privacy Policy.

How do I connect or disconnect a data source?

In the app, open Settings and manage your connected sources there. Every connection is read-only, and you can revoke any one of them at any time.

How do I export or delete my data?

In the app: Settings → Privacy. Or email hello@cohort.health. Deletion removes your data from our active systems; the Privacy Policy covers the full retention detail and the honest limits (published aggregates can't be unpublished).

Account & troubleshooting

Is it one account for Cohort, Mielo, and Village?

Yes — one login works across all three apps.

I can't sign in, or I've forgotten my passphrase.

Your passphrase is what encrypts your data, and it never reaches our servers — so we genuinely can't read it or reset it for you. If you're locked out or something looks wrong, email hello@cohort.health and we'll help you sort out access.

The app isn't syncing, or something looks off.

First make sure you're on the latest version, then try disconnecting and reconnecting the source that looks wrong. If it still isn't right, email hello@cohort.health with your device model and app version and we'll dig in.

Didn't find your answer? Email hello@cohort.health — we're a small team and we read everything.

Cohort cohort.health · Privacy · Health Data · Support

Not medical advice · wellness tracking only
Not evaluated by the FDA